How To Transfer Smartphones

Follow our simple guides below to seamlessly transfer your data to your new smartphone, whether you’re staying on the same platform or switching to a new one.

Transfer to A New Smartphone

iPhone to iPhone

1. Ensure phone is connected to Wi-Fi (preferably at home as the work network may get bogged down if everyone attempts to back-up simultaneously)

2. Ensure that Apple device has an Apple ID/iCloud account set-up with username and password. To create an Apple ID follow these instructions. To set up your Apple ID for iCloud and iTunes follow these instructions.

3. Follow these instructions to create a BACKUP of your data and RESTORE to your new iPhone.

Android to Android

1. Ensure phone is connected to Wi-Fi (preferably at home as the work network may get bogged down if everyone tries to back-up simultaneously)

2. Ensure that Android device has a Google account set-up with username and password. To create a Google account follow these instructions to set-up from your device. To create a Google account from a computer follow these instructions.
3. Follow these instructions to perform an Android Backup Service BACKUP and RESTORE

Android to iPhone

1. Ensure phone is connected to Wi-Fi (preferably at home as the work network may get bogged down if everyone tries to back-up simultaneously)

2. Follow these instructions to move from an Android to an iPhone

iPhone to Android

1. Ensure phone is connected to Wi-Fi (preferably at home as the work network may get bogged down if everyone tries to back-up simultaneously)

2. Follow these instructions to move from an iPhone to an Android

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