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Metropark Healthcare Communications

Metropark revolutionizes healthcare communication by offering streamlined, reliable, and secure platforms tailored for doctors, hospitals, clinics, and health providers.

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Designed for Healthcare Providers: Doctors, Clinics, Hospitals

Reduction in Patient Hold Times
0 %
Faster Internal Coordination
0 %
Productivity Gain
0 X
Lower IT Expenditures
0 %

Real-World Impact: Faster Response, Better Patient Outcomes

Securely manage calls, messages, and video from any device—desktop, laptop, or mobile—allowing clinicians and staff to maintain a consistent presence whether in the office, at home, or on the go.

Unify your communication tools, from secure chat messaging and file sharing to HIPAA-compliant video consultations and phone integration, all on one intuitive platform to eliminate communication silos and streamline workflows.

Improve patient engagement with real-time call tracking, automated voicemail transcription, and auditable call recordings to ensure transparency, expedite follow-ups, and support better clinical outcomes.

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Seamless Integration with Your Existing Healthcare Systems

Metropark’s Boomea platform is designed for effortless compatibility, ensuring a smooth transition and enhanced functionality within your current IT environment.

  • Directory Sync: Sync contacts and schedules effortlessly with G Suite and Office 365.
  • EHR & Alerts: Compatible with electronic health records (EHR) and critical clinical alert systems.
  • On-Call Management: Supports efficient on-call scheduling and real-time staff availability updates.
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How It Works

Metropark’s unified communication solution is designed to integrate seamlessly into your existing healthcare workflows, from patient intake to clinical collaboration. Our process is simple, secure, and tailored to your specific needs.

Discover & Design

We start with a detailed consultation to understand the unique challenges of your practice, clinic, or hospital network. Our experts work with you to analyze your current communication systems and design a unified platform that aligns with your goals for patient care, staff efficiency, and HIPAA compliance. 

Secure Integration

Our team securely integrates your new Metropark platform with your existing systems, including Electronic Medical Records (EMRs) and patient portals. This step is a critical part of ensuring data security and eliminating communication silos.

Train & Optimize

Once your system is live, we provide comprehensive training for your entire staff. We ensure every user, from administrative assistants to nurses and doctors, can utilize features like unified messaging, secure video meetings, and real-time analytics to their full potential.

Check our Case Studies

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Doctors, Hospitals, Clinics & Health Providers

  • PBX in the CLOUD is your new phone system which avoids the single point of failure you have now
  • NIMBUS Softphone for apple and android phones and tablets, so workers in the field can act like they are in the office
  • Your Direct Phone Numbers are ported to your PBX in the Cloud so we can route all callers properly
  • Faxboxes are created for the company and individuals, so you can get make and take faxes from anywhere
  • Disaster Avoidance comes standard with MPVEX because you want to avoid them not just recover from them
  • IP Handsets for office and remote workers.  Your workers should always be available, right?
  • Marketing on Hold is for those callers waiting for your next available worker. Make their wait profitable for you
  • Simultaneous Routing comes standard with MPVEX so your callers can reach your staff where ever they are
  • Find Me Follow Me makes those remote workers create rules for calls to route correctly on the fly when not in the office
  • Audio & Video Conferencing is built right into MPVEX, so you can have your own conference bridge anytime anyplace
  • Faxboxes are created for the company and individuals, so you can get make and take faxes from anywhere
  • Router/Firewall are very important but don’t need to be oversized and especially over-priced. We fix that
  • Cloud Services are growing year after year. It might be time to move all of your operational data and systems to the cloud.

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