Empowering Government Communications: Metropark’s Unified Solutions

Seamless, secure, and reliable platforms for Cities, Counties, Townships & States.

Seamless and Secure Government Communication

Constituents expect responsive and reliable public services, but departmental siloes and outdated systems often lead to communication gaps. Metropark provides unified solutions that eliminate these breakdowns, empowering your teams to serve Cities, Counties, and States with unparalleled efficiency and reliability.

State Government Communication: Scale, Security, and Compliance

Metropark’s platform supports secure, encrypted communications compliant with stringent government data policies, ensuring data integrity.

It provides centralized management for thousands of users with customizable call routing and advanced operator consoles.

  • Seamless integration with existing VoIP infrastructure for a smooth transition without service disruption.
  • Enhance transparency with detailed call logs and recordings, accessible only to authorized personnel for audit and compliance.

Security and Privacy: Protecting Sensitive Government Communications

  • End-to-End Encryption: Secure voicemail management and call encryption prevent unauthorized access to sensitive conversations.
  • Role-Based Permissions: Granular controls ensure only authorized personnel can access call recordings and confidential data.
  • Compliance Guaranteed: Adherence to federal and state privacy laws ensures data integrity and builds citizen trust.
  • Proactive Defense: Continuous updates and monitoring safeguard against emerging cyber threats, keeping government data secure.

Metropark’s Boomea UC Platform: The Backbone of Government Communication

Accessible on all major platforms: Windows, iOS, Android, Linux, and web browsers for maximum flexibility.

Combines chat messaging, file sharing, video meetings, SMS/MMS business texting, and phone integration in one centralized system.

Real-time call history, voicemail transcription, and call recordings enhance transparency and accountability.

Cities, Counties, Townships, & State Governments

  • PBX in the CLOUD is your new phone system which avoids the single point of failure you have now
  • NIMBUS Softphone for apple and android phones and tablets, so workers in the field can act like they are in the office
  • Your Direct Phone Numbers are ported to your PBX in the Cloud so we can route all callers properly
  • Faxboxes are created for the company and individuals, so you can get make and take faxes from anywhere
  • Disaster Avoidance comes standard with MPVEX because you want to avoid them not just recover from them
  • IP Handsets for office and remote workers.  Your workers should always be available, right?
  • Marketing on Hold is for those callers waiting for your next available worker. Make their wait profitable for you
  • Simultaneous Routing comes standard with MPVEX so your callers can reach your staff where ever they are
  • Find Me Follow Me makes those remote workers create rules for calls to route correctly on the fly when not in the office
  • Audio & Video Conferencing is built right into MPVEX, so you can have your own conference bridge anytime anyplace
  • Faxboxes are created for the company and individuals, so you can get make and take faxes from anywhere
  • Router/Firewall are very important but don’t need to be oversized and especially over-priced. We fix that
  • Cloud Services are growing year after year. It might be time to move all of your operational data and systems to the cloud.

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